SOFT SELL CRAFTS
BY LYNDA


[ HOME ]  [ ABOUT PAUA SHELL ]  [ LINK BRACELETS, EARRINGS, PENDANTS ]
[ BANGLE BRACELETS ]  [ BROOCHES/PINS ]  [ FULL NECKLACES WITH EARRINGS ]
[ ADDITIONAL INFO ON JEWELRY ]  [ EMAIL ]   [ SALES AND SHIPPING INFO ]
[DIRECT ORDER FORM ]


SALES & SHIPPING INFORMATION



HOW DO I PLACE AN ORDER?

You can place an order in three ways:

    1) Use the "ADD TO CART" buttons on our site to pay thru Pay Pal, using your credit card. It's quick, easy,
 safe and secure. See privacy policy on Pay Pal site.

    2) Pay by Money Order or Cashiers check using our DIRECT ORDER FORM only. Please note you must complete this form yourself ,( sorry it is not a shopping cart, you must make all calculations yourself), make
sure to send the order form along with your Money Order and retain a copy for your records.

     3) Give us a call at ( 781) 861-7868 or email us at Softsell77@aol.com and let us know you'd like to
place an
order. An associate will try to return your call or email before the close of business hours on that day.
If it is after the close of business hours, you will be contacted the next business day.
Office hours 9 AM. - 5 PM. EST.

HOW CAN I PAY FOR MY ORDER?

We accept Visa and Master card thru PAY PAL. You can also pay by Certified Check or Money Order, if you
order directly with us, either by phone or mail by using our Direct Order Form, which needs to be printed by
you and completed by you and included with you money order. Sorry, but we do not accept personal checks.

HOW DO YOU SHIP?

We ship most items (up to $30.00)  by USPS with delivery confirmation ( international orders excepted) ,
which means it could take three to ten days to reach you. Items over $30.00 are shipped USPS Priority Mail
with delivery confirmation, which takes one to three business days to reach you. If you are shipping to a
destination outside of the U.S. contact us prior to ordering for shipping options. If you need special delivery
contact us for arrangements.

WHEN WILL YOU SHIP?

We will ship your order within 3-5 business days of receipt of payment. Due to the production process, in some
cases, some items may take up to 21 days. If for some reason we cannot meet this target we promise to notify
you via email or phone with estimated shipping & delivery days. And, we will always notify you as soon as your
order is shipped.

DO YOU SHIP PARTIAL ORDERS?

We do not ship partial orders. For example, if you order two items and we have one is stock but the other
needs to be custom made, we will wait until the second item is ready and ship both items together.

HOW MUCH DO YOU CHARGE FOR SHIPPING & HANDLING?


SHIPPING AND HANDLING COST
 
TOTAL ORDER AMOUNT $.01-$29.00      =   $7.00
                                              $29.01- $49.00     =  $10.00
                                              $49.01- $99.00    =  $15.00
                                              $99.01-$150.00   =  $20.00
                                              $150.01 & OVER = $20.00

                                           
                                                                                      

                                             
                                             
                                             
                                           

WHEN CAN I EXPECT TO RECEIVE MY PACKAGE?

Once shipped, orders inside of the U.S. shipped USPS take three to ten days, orders shipped USPS Priority Mail will arrive in one to three business days. Orders outside of the U.S. can take anywhere from two days to nine weeks to arrive depending on which shipping method you choose.

WHAT IS YOUR RETURN POLICY?

If within 30 days of purchasing your item from Soft Sell Crafts you are not 100% satisfied, please contact us! We will cheerfully refund your full payment for any item in its original condition. We can only refund shipping costs if the return is the result of our error.

DO YOU HAVE A PRIVACY POLICY?

Yes! all of your information that is received by phone, mail, or email will be kept in-house, and STRICTLY confidential. We will not share any of your information with anyone at anytime.
If you choose to pay through PAY PAL  they assure us they are a safe, and secure  see privacy policy on PAY PAL site.




The last day to place your order using your Pay Pal for shipment in time for Christmas delivery is Tuesday, December 15th at 4:00pm EST.
If we are unable to fill your order we promise to notify you via-email or phone within 1 business day. WE CANNOT
GUARENTEE SHIPMENTS IN TIME FOR CHRISTMAS DELIVERY FOR ORDERS RECEIVED AFTER
4:00pm EST TUESDAY, DECEMBER 14TH.
ALL INTERNATIONAL ORDERS MUST BE PLACED BY TUESDAY, DECEMBER 1st AT 4:00pm EST.

All orders placed after Tuesday, December 15th. will be processed after Christmas.


                                                                    

                                                                    
                                                                     
    BACK                                                                                                                                                      NEXT                                        

[ HOME ]  [ ABOUT PAUA SHELL ]  [ LINK BRACELETS, EARRINGS, PENDANTS ]
[ BANGLE BRACELETS ]  [ BROOCHES/PINS ]  [ FULL NECKLACES WITH EARRINGS ]
[ ADDITIONAL INFO ON JEWELRY ]  [ EMAIL ]   [ SALES AND SHIPPING INFO ]
[DIRECT ORDER FORM ]